May 5, 2010

Building and Leading a High Performance Sales Team by Barry Cohen

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Here is another great article I just read on Barry Cohen's website. I know Barry Cohen from the time I was working fulltime for Nexient Learning, and had the opportunity  to work with him on a particular project involving multiple stakeholders, from clients to new vendor partnership. This project required more senior management support than usual and this is what Barry, VP of Sales in Toronto, provided me with from start to end of project.

You'll see his strengths and focus quickly just by reading his article "Building and Leading a High Performance Sales Team". You can contact him by visiting his website at

I have inserted the introduction of his article's below and you can read the full article here.
Here are 10 great ways to build a high performance sales team. Done right, they will yield both short and long term results. You will be better positioned to consistently achieve revenue goals and you will build a stronger, more committed sales team. 

April 26, 2010

8 project management steps Manager needs to follow by Jason Westland

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“In every great endeavor we wish to achieve, twice as much hard work is needed for us to give”. I believe in this statement and every project manager would definitely agree. A project manager sees to it that everything goes well as planned and if problems may arise as they usually do, a resolution is immediately implemented. To be able to create a successful project, one must go through the project management steps carefully completing each and every project management phases.

Here is a guide of the project management phases:

Team Assembly

No man is on an island. Same is true in undergoing a project. It is a collaboration of different minds working together to come up with a cohesive idea and plan out the strategies needed to execute the project successfully. In creating your team make sure that you have different people from a variety of fields to have the most brilliant ideas on hand.

Project Initiation

Identification of the project definition, objectives and approach are discussed in this phase. It is important to have your goal in mind before starting to brainstorm into the scope and specifications of your project to serve as your guide throughout the duration of the project.

Project Planning

Among the project management steps, I would say this is very important since the foundation and backbone of the project will depend on the planning stage. If a complete and thorough planning is done the probability of setbacks and problems along the course of the project will be highly prevented. As a project manager you would need to use management-level planning to map out an overview of resources, acquisitions, subcontracts and costs. It is expected of you to estimate, plan and oversee all phases of the project management phase. As a project manager you need to include your team or set up a committee to execute project planning.

Project Execution

In this project management step the project manager needs to know the importance of delegation. Each task needs to be delegated to everyone to achieve efficiency in delivering results. It is also helpful since easy tracking can be done through small teams or groups working together as one to achieve a single goal identified on the Initiation phase. Use a project management software to give a constant overview of how the project is going in terms of scheduling, cost control, budget management, resource allocation, collaboration software, communication, quality management and documentation or administration systems especially in large scale projects. Then collaborate with your team to hold meetings and conferences to provide feedback solve challenges and aid in decision making. Communication is essential in making your project a success to determine degree of dependency among team members and to foster camaraderie.

Project Leadership

What sets apart a manager and a leader? Some might not even know the slightest difference. A leader leads by example by that it means he embodies in himself the values of providing quality service to others. He is passionate in helping his team members be productive and resourceful without demanding for results right away. A leader knows and understands his team members weaknesses and strengths which he works around to motivate them to do their best and work collaboratively to produce excellent results.

Project Monitoring and Controlling

In any project you need to be able to allocate your resources effectively. Project software is available to oversee your costs, resources and financial capability throughout the project. Highest quality is achieved by constant monitoring and project tracking. Standard Quality is the goal being obtained in this phase to be able to present a high quality result.

Project Presentation

This phase is close to completion of the project wherein majority of what was planned has already taken place. The client will have a preview of the project outcome before it is officially launched to be able to change, update or do some minor revisions. The project manager will have the responsibility in presenting to the clients since he is the head of the organizing team. Effective communication skills are needed to undergo this phase impressively.

Project Conclusion

At any project close there should be a complete documentation, audit and feedback. Regardless of the success of the project, proper transition of work processes and deliverables should be done. Proper documentation of processes should have been established with sufficient data for the operation of the system and to also provide basis for future projects and maintenance.

Being a project manager has a lot of work. You have to be passionate in helping your team to able to yield good results. It is not all theories and principles. Though there are a lot of resources on how to use project management steps wisely and effectively to help you along the way.

Jason Westland has been in the project management industry for the past 16 years. Click here to find out more about his new project management software.

April 10, 2010

My Portfolio: Liste de clients / Client List

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J'ai voulu afficher ici la liste de mes clients en affichant leurs logo afin de permettre aux visiteurs de mon blog, clients et employeurs potentiels, de voir en un instant la diversité et l'étendue des clients avec qui j'ai fait affaire à ce jour. J'ai également lié ces logos aux sites web de ces compagnies pour l'instant puisque je suis en train de concevoir mon propre portfolio sur le web...Abonnez-vous aux mises-à-jour de mon blog afin d'être avisé lorsque j'aurai publié ce portfolio.

J'en suis particulièrement fière et j'espère avoir publié le tout d'ici trois semaines. Si vous désirez en savoir plus, n'hésitez pas à me contacter à eveillet [at]

I wanted to post here a list of my clients by displaying their logo to allow visitors of my blog, clients and potential employers to see at a glance the diversity and range of clients with whom I have dealt with so far. I have also linked these logos to web sites of these companies for the moment since I'm designing my own portfolio on the web ... Subscribe to my blog updates to be notified when I publish this portfolio.

If you require more information, please contact me at eveillet [at] .

April 5, 2010

My Portfolio: User Interface Translation & French CSR Simulation

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Building Engines
Here's the summary of a project completed in Q4 of 2009 for Building Engines Inc., a company doing business in California, to develop and implement Property Management Software Systems for clients located in the US mainly but also in Canada recently.

Project Description:

I was engaged by the client to prepare and participate to a presentation in early September, part of which will demonstrate the Company’s ability to provide French language support for Canadian users. The work was divided into two categories of skills and work to deliver:

  1. French Customer Service Script writing for a presentation scheduled in the fall to a client by the client, and participate to this presentation remotely acting as a French Customer Service Support representative answering a fake support call from a client of Building Engines.
  2. Translate and/or verify accuracy & consistency of software's web user interface translated into French by the Company.

Project Duration & Budget:

Project started in August 2010 and ended in October 2010, for a budget of less than 1,000$, and met client's expectations who was pleased with the services I delivered.

Client Testimonial:

If you would like to get more information about this project, feel free to contact me by email at eveillet [at]

February 26, 2010

Earning Pdus is a Breeze

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Earning Pdus is a Breeze

Earning Pdus is a Breeze

Many Project Management Professionals (PMPs) find it a challenge to earn their 60 Professional Development Units (PDUs) required every 3 years. This is not necessarily as challenging or daunting as many think! It is actually quite easy, and it can (and should!) fit into the regular routine as well as professional and personal goals that most professionals have. Here are some ideas on how PMPs can easily gain the required 60 PDUs in the natural course of business.

Having Personal & Professional Goals Is the Key
First, think about the goals of a Project Manager or Program Manager who needs to earn the PDUs. He or she has many responsibilities that require varied skills, much akin to the skills of a General Manager. In fact, many PMs aspire to become General Managers some day. So, really, the first step toward incorporating PDUs into the normal course of business is to determine personal and professional goals!

Setting Up an Implementation Plan
With those goals in mind, the next question is "How will I achieve those goals over, say, a 3 year horizon?" Presumably those goals entail building skills, working on certain types of projects, gaining experience with certain types of problems and situations, building a professional network, and honing all-important soft skills. Given that a Project Manager must be a strong communicator and a leader, a big-picture strategic thinker, and inspirational team builder, a great approach is to design a personal program for achieving this while earning PDUs at the same time.

It's About Planning
First, it is good to not leave this type of personal goal-setting and personal strategic thinking to the last minute. This is actually Project Management 101! Professional goals are usually medium to long term in nature, so some planning is in order. The PMI recently changed the rules on dates for earning PDUs, all in favor of each and every individual PMP. In the past, there has been a "race" near the end of each year to earn required PDUs for re-certification. However, at least that has become balanced as the PMI has changed that, and each PMP must re-certify by earning those 60 PDUs by their anniversary date, allowing more time, at least for this current 3 year cycle.

And It's About Execution
So, what are the PMI's requirements, and how can PMPs leverage those best toward achieving their personal and professional goals? First, the authoritative source for PMP re-certification is the PMI's Continuing Certification Requirements (CCR) Handbook in the PMI Career Development area. It outlines the five categories within which PMPs can earn PDUs, which are reviewed below in the spirit of making it easy and as a matter of the normal course of business.

Category 1: Formal Academic Education. This refers to education and training at accredited universities. Classes on project and/or program management qualify, as they need to map to the project management processes and knowledge areas in the PMBOK. PMPs need to speak with the university and PMI to clarify the number for PDUs that each course will earn.

Category 2: Professional Activities and Self-Directed Learning. This category fits nicely into the time and goal scheme for many PMPs, but there are some limitations on how many PDUs can be claimed in some cases. Here are some examples:

a. Author a book - up to 40 PDUs
b. Day to day project management work (i.e. any PMP's job, if it includes 1,500 hours per year as a project manager) - 5 PDUs per year.
c. Teach a project management course - up to 10 PDUs
d. Speak at a local PMI chapter dinner meeting - 5 PDUs.
e. Self Directed Learning (i.e. read a project management book, listen to a project management oriented podcast) - up to 15 PDUs per 3 year cycle, and requires 'proof'

Category 3: Registered Education Providers (REPs) of the PMI. This includes relatively expensive on classroom courses, or less expensive online project management training courses (1 PDU per course hour as per PMI rules). Other options, with networking as a side benefit, include PMI monthly chapter dinner meetings (1-2 PDUs) or special seminars and PMI Specific Interest Groups (SIGs) meetings.

Category 4: Other Providers. Project management related training by non PMI REPs also qualifies, a fact that is commonly misunderstood among PMPs. This includes seminars, project management training in-house, and online courses from non-REPs where the content maps to the PM Processes and Knowledge areas. Just like REP training, non-REP training qualifies for 1 PDU per course hour as per PMI rules. The PMI requires course descriptions and receipts or transcripts in case of audit.

Category 5: Volunteer Service. Service can be for a PMI Chapter or another volunteer organization where project management is clearly exercised. Elected officials earn 10 PDUs, and regular volunteer 5 PDUs per year. PDUs earned can easily total less than the hours spent, but other benefits include networking with peers, PM community involvement, and the personal growth that comes with volunteering.

A Call for Action for PMPs
The purpose of PDUs is to keep PMPs engaged and growing professionally. The simple call for action is for Project Management Professionals to assess their PDU needs and map them to their personal and career goals. Then it is a matter of finding the preferred methods, as outlined above and authoritatively listed in the PMI's "PMP Credential Handbook" at, and get into action on a regular basis toward achieving goals - and earning PDUs.

About the Author

John Reiling, PMP, MBA is a Project Manager and runs a web site, Project Management Training Online, that provides hundreds of online courses for PDUs in areas such as Leadership, Team Building, Six Sigma, ITIL, PRINCE2,.... See John's post "Earning PDUs and Maintaining PMP PgMP Status Is Easy" at

(ArticlesBase SC #568523)

February 24, 2010

What is your favorite motivational quote?

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See all the responses this question generated on this group on LinkedIn :

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My Newsletter: PMP Certification: The Five W's *Update*

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I wrote an article about PMP certification in August last year ( Read it all here ) but just found this blog post defining further down that motivations of people taking the exam, %, and much more if you browse the pages of this blog found at: