My Portfolio: Bilingual website for financial advisors (current)

To see the previous color scheme that we presented to the client, click here.

Click on image for a larger view / Cliquez sur l'image pour agrandir.

About Me: New recommendation!

To see the full list of recommendations I received on Linked In, click here.

My Portfolio: Quality Assurance, Acceptance, and Change Management Process

I wrote this Quality Assurance Management Process for a previous employer, which was used both by Project Managers across Canada as a reference and for the embedded templates, as well as a marketing collateral and Proposal's appndices.

Click on image for larger view.

My Portfolio: SharePoint-PMO Workspace, Library and Forms

I have structured a workspace on SharePoint for a Project Management Office, which included libraries, online forms, and project process documentation.

Click on image for larger view

My Portfolio: Project: Data Migration from site to another

The work was to find similar fields and transpose the data from one website to another. 1,500 post entries were made up to today, at a pace of approximately 20 ads per hours, and the client was very satisfied.

Click on the image for a larger view.

My Portfolio: Methodology & interactions between key roles and clients

The workflow of corporate processes required at minimum between key roles and clients, in providing instructional design services combined with project management services. This was ultimately used as a marketing collateral, and enclosed into each proposal as an Appendix.

Click on the image for a larger view

My portfolio: Portal Development Process Charts

Learning Portal Development Process chart :

The illustration of different resources involved in the development of a Learning management portal, interactions between each resources, approval process, and by project phase.

Cliquez sur les images pour agrandir / Click on images to view larger

Learning Portal Registration Process chart :
The workflow of registration process between end-users, managers, and administrators of a Learning Management Portal, web-based, accessible with a username/password provided by administrators.

Cliquez sur l'image pour agrandir / Click on image for a larger view

My Newsletters: Elance Blog: 5 Signs You Need A Website Redesign Now

Elance Blog: 5 Signs You Need A Website Redesign Now

Posted using ShareThis

Looking for input about web design in general, what's appealling ...

Évaluez votre leadership!

Un manager doit diriger son équipe tel un chef d'orchestre. C´est sur lui que repose la coordination des talents et l'avancement des projets ! Profil Manager vous apporte une évaluation complète de vos aptitudes et de votre style de management (entrepreneur, gestionnaire, stratège, leader …). Utilisé par les professionnels RH pour le recrutement ou le développement personnel, Profil Manager vous permet de connaître vos points forts et vos axes d´amélioration. Ce test et les conseils de notre coach vous aideront à exercer plus efficacement votre leadership.

Elance Blog: 10 Ways To Produce A Winning Blog

Elance Blog: 10 Ways To Produce A Winning Blog

Posted using ShareThis

My Newsletters: Bidding Projects on Elance – The 5 W’s

Where to start?

There are 56 different topics listed on the Elance Help – Providers web page, viewed over 586,000 times (at the time of writing). Analyzing the information, I found that 50% of all page views were on only within 6 Topics (see Figure 1 below). This was an indication of where to start looking for what I should know prior to starting my Elance service offerings, I could learn from the experience of existing Elance Providers.

Where to find useful information?

The most useful document to read is Elance’s “Provider Guide”, in which I learned how to keep an eye on projects I can bid on, while working no other projects. In other words, I organized my time and efforts while ensuring I didn’t miss opportunities. I now receive email notifications when projects I can bid on are posted on Elance, This is based on keywords I have selected. Next I searched the Web & within my network for further information on Elance, where to find tools & templates I could start from, learned from past & current Elance Providers through Forums * blogs, etc. The list below contains most interesting ones:

Blog:

• Elance: Is a Bidding Site Worth It?


• How To Use Contract Work Sites to Break Into Freelancing


• Give great value, but charge accordingly

Website:

• ALL Freelance Directory : Read short advises on the front page
• Testimonials from Companies Using Elance
• What Does "The New Way To Work" Mean To You?
• Elance Tour
• How it works

How does it work & What are your responsibilities?

Another great place to visit is Elance’s Water Cooler, where Providers and Service Buyers can post & share comments & questions with peers, as well as provide suggestions to address issues that are not yet managed, resolved or monitored by Elance administration. Listed below are the most interesting ones, starting with the must reads (in bold) prior to paying or providing services on Elance:

• Elance Service Agreement between Client & Provider
• Payment Methods available & which ones you should NOT use
• Elance Escrow
• Communications rules & guidelines between Employers & Providers
• Unawarded projects
• How Customers review & evaluate Provider’s Profile
• How to handle vague job descriptions
• Elance Online Work Index
• Elance Blog
• Tips, Tools & Tricks

Which template to start with?

Elance’s Sample Project Agreement and Statement of Work

Summary

I hope this has provided you helpful and sufficient information on whether to use Elance or not. From my experience on Elance and similar sites, especially for North-American freelancers, I believe Elance is in the top 5 freelancing sites. What do you think? Share your story on the challenges you faced when you started freelancing. Do you have any particular, good or bad, experience to share? Let me know either by emailor via comments below this blog post!

You can also subscribe to all updates on my blog’s home page in order to receive notifications by email when we release our next newsletters!

About Me

I am a Project Manager, PMP certified, with over 10 years of experience in web design & development projects, process improvements, data entry, quality assurance, and translation skills. I'm details-oriented, with strong inter-personal & analytic skills, reliable, and a great team player.I am offering my skills & experience to customers in need of resources to work with them on their project endeavours for activities such as:

• managing their website/portal design & development projects;
• data entry & processing tool like Adobe Acrobat, Excel or Word;
• research information on the web;
• perform quality assurance activities & tests;
• translate content from English to French and vice-versa.

I can speak and write in both languages (English & French) fluently, and able to communicate at all levels of hierarchy. I've built strong relationship with current and past customers, mostly because of my reliability and versatility. I am able to think outside of the box. I have also established strong relationships with key business partners over time, but always interesting in building new connections & partnerships. So if interested, contact me by email.

Project Management Sayings

We all have to deal with difficult issues in our busy life, so we hope these will help make your day!

• It usually makes the gentlemen in the room a tad uncomfortable
  
• The famous Parkinson's Law is often quoted to highlight the work psychology of poorly motivated project team members.
  
• Work expands to fill the Time. Cost expands to meet the Budget
  
• A goal without a deadline is only a dream
  
• Dates on the calendar are closer than they appear.
  
• Take ownership of your failures and document the missteps you tryed to prevent.
  
• If it is not measurable it is not meaningful. If you can't measure it you can't manage it.
  
• Write your deadlines with erasable markers... keep the permanent ones for the pristine whiteboard.
  
• There are only 24 hours in a day.
  
• The best chef can do a great meal with some eggs, a tad of oil and a pan, but he cannot get the same result with nothing at all.
  
• Execution without planning is like putting the horses the horses behind the cart.
  
• Today you idiot proof it...tomorrow a new and improved idiot arrives
  
• Launching a project without a plan, is like climbing a tree to catch a fish
  
• Never confuse enthusiasm with competence.
  
• Never confuse motion with progress.
  
• The first 90% of a project takes 90% of the time. The last 10% takes the other 90%.
  
• The more ridiculous the deadline the more money will be wasted trying to meet it.
  
• Too few people on a project and they can't solve the problems - too many, and they create more problems than they solve.
  
• Any project can be estimated accurately (once it's complete).
  
• A badly planned project will take three times longer than expected - a well planned project only twice as long as expected.
  
• The sooner you get behind schedule, the more time you have to make it up.
  
• When the weight of the project paperwork equals the weight of the project itself, the project can be considered complete.
  
• For a project manager overruns are as certain as death and taxes.
  
• If there were no problem people there'd be no need for people who solve problems.
  
• If everything is going exactly to plan, something somewhere is going massively wrong.
  
• Never underestimate the ability of senior management to buy a bad idea and fail to buy a good idea
  
• All project managers face problems on Monday mornings - good project managers are working on next Monday's.
  
• Projects happen in two ways: a) Planned and then executed or b) Executed, stopped, planned and then executed
  
• There's never enough time to do it right first time, but there's always enough time to go back and do it again.
  
• It takes one woman nine months to have a baby. It cannot be done in one month by impregnating nine women (although it may be more fun trying).

My Newsletter: PMP Certification: The Five W's

***** Note added on Feb 24, 2010 *****

I found a blog containing further details about the PMP certification, Read all here...

***** End of Note *****

I’m reading a lot on my business and profession, and using different methods to receive notifications when new interesting articles gets published on the web, such as newsletters and RSS feeds updates. Recently, I’ve seen lots of discussions and questions about PMP: What is the benefit of having PMP certification (for the employers or for the employee/consultant), what does it takes to become PMP certified, etc. So, I’ve decided to provide a little summary here of what this is all about and where to find additional information from official well documented sources. Feel free to post comments at the end of this post, or to contact me by email.

For Who & Why??

• Growth of PMP’s since 1995
• PMP is 7th on the 10 best IT certifications – December
  2008
• Better salary. PMPs typically have attractive salaries, which are 10-20% more than the uncertified counterparts.
• Employers who use PMPs are assured that they have
  hired Project Managers who have a core competency in Project Management and the requisite experience to perform as a project manager.
• Studies have shown that projects managed by people who are not certified Project Managers have only a 25% chance of success, whereas projects run by those who are knowledgeable in Modern Project Management tools and techniques - as are people with the PMP certification - have a 75% success rate.

The Value of Credential per PMI

Click here for the PDF format of this chart

More information here

What is PMP certification?

The PMP Credential was established in 1984 in order to recognize practitioners’ skills and knowledge in the field of Project management. Passing the Project Management Professional
(PMP®) Certification Exam, along with experience and education, is key to achieving the PMP Credential.

What is PMP about and its requirements?

Candidates must complete Project Management Experience Verification Form(s). The Experience Verification Form is used by candidates to properly document and report project management experience. There are two sets of experience requirements depending on whether or not an applicant holds a baccalaureate degree:

• For candidates who hold a baccalaureate degree:

4,500 hours minimum PM experience gained within the last 8 years prior to application and covering at least 36 unique, non-overlapping months are required. At least 35 contact hours of specific instruction that addresses learning objectives in project management.

• For candidates who do not hold a baccalaureate degree:

7,500 hours minimum PM experience gained within the last 8 years prior to application and covering at least 60 unique, non-overlapping months are required. At least 35 contact hours of specific instruction that addresses learning objectives in project management.

How?

Candidates must complete a PMP Certification Examination Application. Once the application and fee have been processed, PMI will electronically send the Examination Scheduling Instructions, confirming that the applicant is eligible to take the exam. The exam cost is:

• US$ 555.00 ( Non-PMI® Member )
• US$ 405.00 ( PMI® Member )

Most people require the following amount of time at minimum to complete the credential applications:

• 10 days/weeks for PgMP
• 8 hours for all other PMI credentials

When & Where?

Once eligible to take the exam, you have one year to prepare for the test and schedule the date & location of the exam at a Prometric centre. The exam is made of 175 multiple- choice questions to complete in 4 hrs maximum; which is around 1.4 minute per question, and get your score results printed immediately. The exam may be taken three times within the eligibility period should applicants not pass on the first attempt. PMP Prep students should expect to spend around 40-50 hours studying for the exam in addition to the time spent in the classroom.

How to maintain PMP credentials?

To maintain the PMP qualification a number of 60 professional development units (PDUs) must be earnt over a three years cycle, from activities such as researching, authoring articles or speaking on Project Management related topics or being engaged full time in a project management.

References

• Wikipedia: To get a short description of CCR, relation with other accreditations and training programs, references and links to useful sources available on the web, read this page on Wikipedia.
• Project Management Institute (PMI): To read details about CCR from the official source, read PMI’s information about CCR here.
• PMP® Password – June 2008: The June 2008 publication
  (sent to PMP exclusively) is about overcoming challenges in participation to
  professional development activities for PMP who are required to complete their
  CCR to maintain their accreditation.
• PMP versus CAPM exam
• Project Management Institute Publications:
• PMP® Passport: This e-newsletter is distributed
  exclusively by PMI to PMPs, quarterly, and focuses on the needs of individuals
  who have attained the PMP credential and the project management community.
• PM Network®: Award-winning monthly magazine that
  covers trends, tools, techniques and best practices
• PMI’s Career Track: Biannual publication delivered
  with PM Network that helps practitioners plan and advance their careers
• Leadership in Project Management: Award-winning
  publication that helps readers build leadership skills; features advice and
  lessons learned from top executives
• Project Management Journal®: PMI’s quarterly
  peer-refereed academic and research journal
• PMI Today®: Monthly newsletter delivered with PM
  Network that keeps members up-to-date on Institute news and events
• Continuous Credential Requirements - CCR

Deliverable Review Template

The deliverable review template can be used to capture reviewer comments. It can be used to capture :

• Code review comments
• Test case review comments
• Design review comments
• Architecture review comments,etc.

Each review comment can be addressed by the team and fix them and mark it to closure. It is a useful tool for the project manager/team to pull out some metrics on the quality of review or the quality of the deliverable. Please download it here .

(please donate to PMTools if you find it useful).

PM Boulevard - Pros & Cons of Peer-to-peer project management?

I think that the best advantages of managing projects in organizations promoting participations from all members is a) these users will most liklely be more accoutable of their workb) when facing new issues, scope changes or different techniques/technologies, involving as many people with different knowledge & knowledge is the best way to find a solution that will have the least impact on time, scope, budget.

In other words, I strongly believe this methods provides the better return-on-investment, but I totally agree with the previous comment on this page; this can be achieved only with strong leaders, who have experimented this method of managing projects. Otherwise, you can lead to problems in communications, conflicts resolutions, unmanaged egos, of egos, just to mention these.

Here is a link to a very good publications on user involvement, describing advantages, disavantages, what is user involvement, etc.:"Good Practice Guide - User Involvement" :

http://www.biglotteryfund.org.uk/er_res_good_practice_guide_user_involvement.pdf

And I also found this other website you might find interesing:

"The Importance of Peer to Peer Communication" : http://pmtips.net/importance-peer-peer-communication/

About Me: Testimonials

Awards :

---

Awarded in 2001, 2003 and 2004 by the President of CDI Education as a

"Your actions and contributions in 2001 have shown that you are one of these "special people". As our company continues to grow and prosper, we will need people who optimize our culture, just as you have in 2001."

"[...] a highly effective person who go about achieving results in a very positive and supportive manner with teams and customers, who have a history of success in her own job function and who exemplify our values."


"Thanks you for your contribution to the organization and for working in a manner that allows others to look at you for help and support and for going the extra mile in getting it done."

Awarded by client at project closure: “Eliane Veillet has contributed to the success of the project SARM”. The sponsors of this project were CGI Group, Bell Canada, and Sun Microsystems.


Testimonials :

---

February 2nd, 2009 Lianne Zitzelsberger, Instructional Designer, Nexient Learning (colleague)worked directly with you :

“Eliane was a superb project manager. Her strengths include, but are not limited to, her attentiveness to the clients needs, her diligence in solving problems, her technical knowledge and her professional integrity. Eliane brings energy, commitment and humour to all her projects and she would be a great asset to any team.

December 5, 2008, Denene Berard , Sr. Account Executive , Private worked with Eliane at Nexient Learning Inc.

“Eliane and I worked together on various client solutions, mine from the Account Executive standpoint and Eliane from a Project Management stadnpoint, and her attention to detail was stellar. Her dedication, responsiveness and quick turn around time to determine and implement the exact needs of the client, was an asset to my accounts. Her ability to form close links with the nominated representatives, was essential in ensuring that the key issues of cost, time, quality and above all, client satisfaction, could be realized - and they were.”

December 2, 2008, Kim Chin , CSR , Nexient Learning worked directly with Eliane at Nexient Learning Inc.

“I worked on several critical projects with Eliane at Nexient. She was commited and dedicated and always performed her job with the utmost professionalism. Eliane has the ability to get down into the detail of a project while continuing to see the bigger picture as well. She was an asset to the team and very enjoyable to work with. I would welcome the opportunity to work with her again in the future.”

December 2, 2008, Frances Carere , Account Executive , Nexient Learning Inc. worked directly with Eliane at Nexient Learning Inc. :

“Eliane and I worked together on a 1 year project to design, develop and deliver 16 courses for a public entity in BC. Eliane was one of my project managers for this project. During our time together, Eliane was a true professional. She provided timely and detailed reporting and managed all the complex delivereables - on time, in scope and on budget.”

June 14, 2008, Barry Mckelvey , Consultant , Digital Clairaudience was a consultant or contractor to Eliane at Nexient Learning Inc. :

“Eliane is an extremely competent project manager with a constant drive to improve process and deliver a superior product. Her focus on client satisfaction, team building and attention to detail are reflected in her projects and contributions to a PMO.”

November 22, 2007, Dennis Hall , CSE , Strategia was with another company when working with Eliane at Nexient Learning Inc.

“Eliane is a great communicator. Her project focus starts in the right place and right away - with a communication plan and the eagerness to get the specs documented. I have grown from working with her and look forward to us bumping shoulders on many more projects. If it were not for Eliane keeping up our spirits and re-focusing the rest of the team, things would surely derail in short time.”

October 19, 2007, Raymond Cantin , Instructional Designer , NVS Learning worked directly with Eliane at Nexient Learning Inc.

“I worked with Eliane on a 4 month e-learning project for Nexient's client, Manitoba Public Insurance. When I first met her in her office, she impressed me for her sense of humor and her ability to take things as they come, but yet to drive projects efficiently. She could make me laugh, we talked about her kids, and she seemed to be the total opposite of a stiff person. Eliane is able to laugh at herself but yet to drive projects efficiently. The work of a project manager is not easy, but Eliane seems to control everything well, surely because she has a lot of experience but also great interpersonal skills. I would recommend her anytime to any organisation who's looking for a professsionnal senior PM.”

September 25, 2007, Claude Guimont , Senior Learning Consultant , Nexient Learning Inc. managed Eliane at Nexient Learning Inc. :

“Eliane takes extreme pride in her work and is very attentive to detail. She excels at managing well-structured projects that require tight control and where scope must be managed closely.”

September 7, 2007, Barry Cohen , Vice President, Central Region (Greater Toronto Area) , Nexient Learning managed Eliane indirectly at Nexient Learning Inc.

“Eliane worked as Project Manager on a number of projects that were sold by my team. One of the more complex projects involved custom development of e-learning and the development of a portal. Eliane had to manage customer relations with a software intgrator and the ultimate end-user customer, as well as all the internal staff assigned to the project. I was the executive sponsor of the project within Nexient. Eliane effectively managed scheduling issues, contained scope and managed the change order process, controlled all costs and ensured that we met the customer's requirements. Change orders were well documented and were often approved by the customer resulting in additional value. I would not hesitate to recommend Eliane as a Project Manager for complex, custom projects.”

September 12, 2007, Pierre Nadeau , Vice President, Business Developement , CDI Éducation managed Eliane indirectly at Nexient Learning Inc.

“Éliane is very energetic person; it's amazing all she can do in a day! She manages several projects simultaneously while delivering on promises. She is also committed to her professional development. Definitely a great asset.”

September 7, 2007, Louise Chapman , Instructional Designer , Nexient Learning worked directly with Eliane at Nexient Learning Inc.

“Eliane effectively manages all facets of a project and multiple projects with consistent and strong attention to detail. She is very skilled at negotiation, is able to secure cooperation and action from people and always works to mitigate the risk of roadblocks and problems in her projects.”

July 28, 2007, Jerry Van Olst , VP Sales Eastern Canada , Nexient Learning Inc. managed Eliane indirectly at Nexient Learning Inc.

“I had the privilege of working with Elaine while I was Regional Vice President –Eastern Region at Nexient Learning and as a result of joining GEVCinteractive in the fall of 2006, I have continued to work with her as a business partner on various projects related to e-Learning. Elaine is an incredible hard working, professional and effective project manager. She has a tremendous capacity to take on large volumes of work and is very organized. She has excellent people skills, gives great attention to detail, and super dependability. She is a pleasure to work with and when she is managing projects that involve us, we know immediately that another successful project is underway! I highly recommend Elaine and pleased to be a reference if further information is required. Sincerely, Jerry Van Olst.”

June 13, 2007. Michael Nagy hired Eliane as a IT Consultant in 2006 , and hired Eliane more than once :

“I have had the great opportunity to work with Eliane on numerous projects where she acted as Project Manager for e-learning projects. Eliane is one of the most well rounded, proficient Project Managers I know. She is one of the few people I know who has the communication skills to listen and understand what a customer is asking for; the creative skills (specifically in e-learning) to provide direction and input on the product; and the management skills to control the expectations of the client. My production team loves to work with Eliane. She clearly has the skills and knowledge to ensure that every project she takes on is a success.”

June 6, 2007, Ariel Savion-Lemieux , project coordinator , cdi reported to Eliane at Nexient Learning Inc :

“Eliane is a great mediator. She performs extremely well under pressure. She is organized and meticulous. If I had the means, I would try to get her on board no matter what!”

September 10, 2007, Gordon Hamilton , Consultant-Technical Trainer , CDI Corporate Education Services worked with Eliane at CDI Education

“For the projects we worked on together, Eliane has an excellent track record in management and is able to work well in a fast paced and multi-faceted computing environment. She always played a key role in core education development, partner relationships, and provided supervision or guidance to Trainers.”

August 31, 2007, Marie Felicite Gignac , Account Executive , CDI Education worked directly with Eliane at CDI Education :

“Eliane is a wonderful person to work with. She is an outstanding project manager that knows how to get others to respect timelines in a polite yet efficient way. Anytime you need someone to get things done in a professional manner don't hesitate to call Éliane. Éliane is also committed to her own development and to continuous improvement in general. I would also say that Éliane has high energy, a great propensity at multi-tasking and is a very determined hardworking person.”

December 2003, Michael Fehr, Vice-President Est du Canada, CDI Education; managed indirectly Eliane at CDI Education :

“Eliane has been nothing short of excellent in her support of any Ottawa projects she is involved in.”

December 2006, Casey Worthington, [Client Confidential], Project Authority :

"I know you and the team have been working *very hard*, and I just wanted to say how much we appreciate your efforts. The customer is delighted to have received the initial deliverables on time."

July 2004, Michael Fehr, Vice-President Est du Canada, CDI Education; managed indirectly Eliane at CDI Education :

“A huge thank you to Danielle, Eliane and Gary for writing a strong proposal and establishing the new partnership with EEDO. We all thought it was a solid proposal from the beginning and that team did a great job in building a winning solution for [...]. They had tight deadlines to work with and pushed hard to get the points to beat out a tough competitive field.”

GetAFreelancer is changing its look & feel

The new user interface is more intuitive and dynamic, compared to the previous style which was plain text on a white background ;-)

New logo:

Old logo:

New Profile Interface (click image to visit my Profile for a larger view):

Project Browser page:

Test: Are you an effective job seeker?

Are you an effective job seeker? Find out by completing this simple 5 minutes test! I've got a score of 60 / 65...what about you?

• Click here to start the test (13 questions, 5 minutes total)
• Click here to download answers

Bilan de personnalité gratuit [french only]

Ce Bilan-analyse de personnalité gratuit vous permettra de découvrir les caractéristiques profondes de votre personnalité, de décoder ce qu’ont été jusqu’ici vos limites, pour pouvoir les dépasser. Vous réaliserez grâce à ce bilan quelles sont vos forces pour prendre appui et agir. Ce questionnaire ne vous demandera que quelques minutes. Vous recevrez les résultats (un rapport détaillé d’une dizaine de pages) par e-mail sous 48 heures.

Source: Cadreemploi.fr

About Me: Questions & Answers

Are you able to meet aggressive deadlines? Do you have experience doing so in the past?

I am managing projects of designing, developing and delivering learning programs to clients since 9 years. Most IT projects starts with tight deadlines as training is usually the final phase of clients systems & programs implementation so we have to deliver within restricted deadlines to meet these companies objectives.

Are you involved with any professional affiliations?

I am a member of the PMI Montreal Chapter since 2006 and a Certified Project Management Professional (PMP).

Can you work under pressure?

As stated previously, being able to work under pressure is unavoidable to manage IT projects. Not only my own pressure but also the pressure put on project staff as well, helping them to manage priorities, stress and workloads to ensure project objectives are met and clients are satisfied with final products.

Do you like working alone or in a team environment?

I prefer working in a team environment, ideally all in one place, not remotely but also when required, I also like to work on my own (i.e. write reports, perform analysis of processes or products).

Do you prefer continuity in structure or frequent change in your daily work?

It’s not one or the other but a mix of both depending on project, environment, priorities or even corporate policies.

How can you help our company be more profitable?

By finding better ways to do our job every day to produce results quicker and faster, resulting in higher profits for the organization.

How do you usually handle criticism?

As constructive feedback, essential to continuously improve the way I work with people every day, and increase chances of success when managing projects.

How much experience have you had with computers?

I'm using PCs since I am 12 years old. I am always interested in trying and learning new software, on my own most of the time, which could in the end increase work effectiveness. The most recent one I used was InfoPath as I was looking for the best way to create an online form, that could be posted on SharePoint.

How well can you multi-task?

Really well. This is essential and unavoidable when managing IT projects for sure. I am organized and structured; an essential requirement to my opinion to manage multiple projects, resources, and deadlines, just to mention these.

How would you rate your communication skills?

This is the number one skill Project Managers must have to be able to work effectively with different persons, who has different personalities, preferences, and requirements, by project, in both French or English. I put most efforts to ensure communications are well sent and received; the right way, at the right time, to the right persons and understood by everyone involved.

Tell me about any honours or awards that you have received in the past.

Awarded in 2001, 2003 and 2004 by the President of CDI Education as a
"highly effective person who go about achieving results in a very positive and
supportive manner with teams and customers, who have a history of success in her
own job function and who exemplify our values".

Awarded by client at project closure: “Eliane Veillet has contributed to the
success of the project SARM”. The sponsors of this project were CGI Group, Bell
Canada, and Sun Microsystems.

Tell me something about yourself that I didn't know from reading your resume.

People I worked with liked to work with me and wish to continue to work with me.
People can rely on me, eyes closed. You can see recommendations I received from
colleagues, managers or contractors at this web address http://www.linkedin.com/pub/4/2b5/5a9

What aspects of your job do you consider most crucial?

Communicating effectively with colleagues, clients and upper management, at the right time, to the right persons. Working well with others, increasing team cohesion and work effectiveness by making sure people are doing what they are supposed to do, using the right tools and methodologies. What did you like most about your last job?

I had the green light from my manager to implement new tools and processes, anytime without asking permission if I believed it would be more effective.

What do you do for fun?

Pencil drawing, interior home design, jewellery, reading.

What makes you tick?

I don't get angry easily neither unrespectful of people I work with. I am expecting the same with people I work with; meaning don't be angry if you are not doing anything to change the situation which makes you angry, be honest, don't keep for yourself something you don't like. I also find hard to work with people who are not accountable of their own work and don't care about the results this could cause.

What would your colleagues tell me about your attention to detail?

That I am by nature a person highly focused on details and quality. I am a perfectionist by nature so, I my case, I have to put efforts to ensure sufficient, proper attention to details and quality is spent on projects, not too much, as each project as its own requirements and scope, which I am managing well so far.

Why did you leave your last job [Oxford Properties Inc.]?

My job was no longer challenging to me. There was nothing more I could do to improve my work and I needed to get more experience by working with different companies.

Briefly outline the project management experience you’ve had within the last three (3) years.

I joined the current company I am working for 7 years ago to be responsible of developing the business & managing e-learning consulting, design and development projects of client proprietary training solutions to address needs of corporate clients. I am managing projects every day on a fulltime basis. Some of my key responsibilities on every project are to review, document, and control projects requirements & budgets, as well as manage client expectations, timelines, risks, internal and external resources, and communications.
I have been involved in numerous projects, from IT projects to soft skill design & development projects, as well as developing and maintaining customer relationship with new and existing clients. I have proven to be very successful at applying communication, analytical and creative skills to manage projects and people effectively and bring them to fruition on time and on-budget.
I also implemented a Project Management Office, initially for one department, then across Canada. This initiative required analysis of corporate requirements, objectives, structure and available technologies to design, develop, implement and support improved processes, methodologies and various forms & templates to be used by Project Managers.

Please list the Microsoft applications you are familiar with.

Advanced user of the following Microsoft applications: Outlook (incl.
Office, Express, Web Access), PowerPoint, Excel, Word, Visio, Project,
SharePoint, Internet Explorer, Messenger (MSN & Live), Live Meeting, and SharePoint.
Basic user of InfoPath, Access, FrontPage, and Photoshop

What languages do you speak and write fluently?

English & French

What experience and/or skills do you feel you could bring to companies?

I have proven to be successful in taking ownership of understanding client’s needs, verify and document requirements, listen and translate messages into a common language understood by all types of people, in order to establishing clear and realistic expectations. I believe these aptitudes are key to the success of companies like yours when implementing systems for clients located in various locations that has different requirements and expectations, using & managing resources remotely most of the time, using thorough & flexible management techniques to achieve goals and client satisfaction.

What company are you looking for?

I am looking for a company that was successful in developing a product that is now productized to the point where customization for clients is possible fairly quickly, at reasonable costs, without significant amount of effort or lots of specialized resources required for every new project, but still believe that continuous improvement is key to the success of a company to stay up-to-speed on a fast evolving market and higher expectations of clients.

About Me: Education & Certification

Mes diplômes et certificats / My diplomas and certificates

July 2008 - How to Gather & Document User – Requirements - George Washington University

Novembre 2007 - Introduction à l’analyse d’affaires - McMaster University

June 2007 - Project Management Professional (PMP) - Project Management Institute (PMI)

Septembre 2003 - Master's Certificate in Project Management - George Washington University & Université du Qc à Mtl

Septembre 2003 - Negotiation Skills for Project Managers - George Washington University & Université du Qc à Mtl

Novembre 2002 - Quality for Project Managers - George Washington University & Université du Qc à Mtl

Mai 2002 - Risk Management - George Washington University & Université du Qc à Mtl

Mars 2002 - Certificat d’associé en gestion de projet - George Washington University & Université du Qc à Mtl

Mars 2002 - Contracting for Project Managers - George Washington University & Université du Qc à Mtl

Décembre 2001 - Scheduling & Cost Control - George Washington University & Université du Qc à Mtl

Juin 2001 - Project Leadership, Management and Communication - George Washington University & Université du Qc à Mtl

Juin 2001 - Managing Projects in Organizations (La gestion de projets dans les organisations) - George Washington University & Université du Qc à Mtl

Septembre 2000 - Microsoft Project avancé - CDI Service de formation aux entreprises

About Me: Personality test results (en français seulement)

Myers-Briggs - Quick Personality Test (anglais seulement)

“De quelle façon travaillez-vous?” par Barbara Reinhold

Travailleur social 12% :

Je valorise les gens, les sentiments, la collaboration, l'harmonie et l'optimisme. Si je travaille avec un Travailleur social, je dois m'assurez de bien communiquer avec lui et pesez mes mots, car je pourrais facilement le blesser. Cependant, je dois lui donner une chance et il fera un excellent motivateur pour mon équipe.

Solitaire 38% :

Je vis dans l'instant présent et ai besoin de souplesse, de changement, de cadence et de beaucoup d'espace. Si je travaille avec un Solitaire, je ne dois pas l'embarrasser, pas de règlements et d'échances, et il fera un excellent travail.

Chien de garde 25% :

Je protège l'essentiel, les résultats et l'échancier. Les règlements me plaisent. Si je travaille avec un Chien de garde, je dois être ponctuel et prêter attention aux détails pour demeurer de son côté. Je dois lui confier la responsabilité de l'organisation.

Professeur 25% :

Je suis le cerveau d'une organisation; je fais progresser les choses, mais je peux sembler distant ou dominateur. Si je travaille avec un Professeur, je dois lui donner la latitude nécessaire pour réfléchir aux choses sans être gênée par les réglements ou des démonstrations d'émotions, et il fera un excellent travail. Je suis à la fois Travailleur social, Solitaire, Chien de garde et Professeur.)

About Me: Competencies & Aptitudes (in french only)

~~~~~~ English ~~~~~~

~~~~~~~ Français ~~~~~~~

Developing project plans and project schedules.

Développer des plans de projets et des calendriers d’activités.

Mobilizing & managing a multi-functional project team.

Sélectionner, assigner et superviser des ressources.

Managing client and supplier needs vis-à-vis projects’ scope.

Gérer les besoins et les exigences de clients et fournisseurs, ainsi que l’étendue des travaux de projets.

Assessing, monitoring, and communicating risks, impacts and contingency plans.

Analyser, gérer et communiquer les risques, impacts et stratégies.

Communicating with Business Executives, Finance representatives and large employee groups, both verbally and in writing.

Écrire des rapports de statut concis et succincts.

Tracking progress, including budgets.

Effectuer le suivi du progrès des activités, des revenus et des coûts planifiés et actuels.

Managing communication between each team member and with the client.

Communiquer efficacement et régulièrement avec les membres de l’équipe, les clients et la haute direction.

Managing all phases of contracting process, ensuring that all aspects of an awarded contract are carried out accordingly.

Gérer toutes les phases d’impartition et vérifier que tous les aspects d’un contrat sont complétés tel qu’entendu.

Developing internal management and reporting processes and tools.

Implanter et contrôler des processus et outils de gestion de projet.

Excel, Word, Outlook, InfoPath and PowerPoint, Macromedia Captivate,Microsoft and

Windows XP & Office 2003, SharePoint, MS Project, Front Page, Visio.

Fluent and proficient in French & English

Bilingue - Anglais et Français